We understand that your concern lies in how your information is utilized and shared, and we value the trust you place in us to handle it responsibly. This Privacy Notice provides an explanation of how HIVICHI and its affiliates (collectively referred to as "HIVICHI") collect and process your personal information through HIVICHI websites, devices, products, and services governed by this Privacy Policy. By using HIVICHI Services, you give consent to the practices described in this Privacy Policy.

 

What kind of personal information does HIVICHI gather from customers?

To continually provide and improve our products and services, we collect your personal information. The types of personal information we collect include:
Information You Provide: When you access our website and take action to sell our Goods through it, we receive and store any information you provide. While you can choose not to provide certain information, doing so may limit your ability to take full advantage of many HIVICHI Services.
Automatic Information: We automatically collect and store certain types of information about your use of HIVICHI Services, including information about your interaction with content and services available through HIVICHI Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses HIVICHI. Services and other content served by or on behalf of HIVICHI on other websites.

Information from Other Sources: We may receive information about you from other sources, such as updated delivery and address information from our carriers. We use this information to correct our records and facilitate your future purchases. Additional examples of the information we receive can be found by clicking here.

 

For what purposes does HIVICHI use your personal information?

We utilize your personal information to operate, provide, develop, and enhance the products and services we offer. These purposes include:
Purchase and Delivery of Products and Services: Your personal information is used to process and fulfill orders, deliver products and services, handle payments, and communicate with you about orders, products, services, and promotional offers.
Provide, Troubleshoot, and Improve HIVICHI Services: Your personal information is used to provide functionality, analyze performance, resolve issues, and improve the usability and effectiveness of the HIVICHI Services.
Recommendations and Personalization: Your personal information is used to suggest features, products, and services that may be of interest to you, understand your preferences, and personalize your experience with HIVICHI Services.
Compliance with Legal Obligations: In certain cases, we collect and use your personal information to comply with laws. For example, we collect information from buyers regarding their place of establishment and bank account details for identity verification and other purposes.
Communication with You: Your personal information is used to communicate with you regarding HIVICHI Services through various channels (e.g., phone, email, chat).

Advertising: Your personal information is used to display interest-based ads for features, products, and services that may be of interest to you. We do not use personally identifiable information for interest-based advertising. To learn more, please read our Interest-Based Ads notice.
Fraud Prevention and Credit Risks: Personal information is used to prevent and detect fraud and abuse, ensuring the security of our customers, HIVICHI, and others. We may also employ scoring methods to assess and manage credit risks.

 

What about cookies and other identifiers?

To enable our systems to recognize your browser or device and provide and enhance HIVICHI Services, we employ cookies and other identifiers. For more information about cookies and how we use them, please read our Cookies Notice.

 

Does HIVICHI share your personal information?

Customer information is vital to our business, and we do not sell our customers' personal information to others. We only share customers' personal information as described below and with subsidiaries and controls of HIVICHI that are bound by this Privacy Policy or adhere to practices at least as protective as those described here.

Third-Party Service Providers: We engage other companies and individuals to perform functions on our behalf. These may include order fulfillment, product or service delivery, package shipment, postal and email communication, data analysis, marketing assistance, search result provision (including paid listings and links), payment processing, content transmission, scoring, credit risk assessment and management, and customer service. While these third-party service providers have access to the personal information necessary to perform their functions, they may not use it for other purposes.
Business Transfers: As we expand our business, we may acquire or sell other businesses or services. In such transactions, customer information is typically one of the transferred assets but remains subject to the commitments made in any pre-existing Privacy Policy (unless the customer consents otherwise).
Protection of HIVICHI and Others: We disclose accounts and other personal information when we believe it is necessary to comply with the law, enforce or apply our Terms of Service and other agreements, or protect the rights, property, or safety of HIVICHI, our users, or others. This includes sharing information with other companies and organizations for fraud protection and credit risk reduction.
Except as outlined above, you will be notified when your personal information may be shared with third parties, and you will have the option to choose not to share the information.

 

How secure is information about me?

We place a high priority on the security of our customers' personal information. We use appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. For more information about the security measures we employ, please read our Security Notice.

 

What choices do I have?

As an HIVICHI customer, you have the option to:

Review and update your personal information by accessing your account.

Choose not to provide certain personal information, but this may limit your access to certain services or features.

Opt out of receiving marketing communications from us by following the instructions provided in the communication.

Set your browser to refuse cookies or alert you when cookies are being sent. However, some HIVICHI features and services may not function properly without cookies.

Access, update, or delete your personal information by contacting HIVICHI Customer Service through the contact information provided below. We respond to requests within the time frame required by applicable law.

Please note that certain personal information may be required to access and use specific HIVICHI Services, and deleting or refusing to provide such information may result in the loss of access to those services.

 

Conditions of Use, Notices, and Revisions

By using HIVICHI Services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. We may periodically update this policy to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for the latest information on our privacy practices.